Tuesday, Aug 19, 2025 • 12 pm to 1 pm
Virtual
Abstract
Compassion fatigue is not just a personal issue—it's a workplace reality that impacts retention, morale, and the quality of care delivered in helping professions. For leaders and managers, understanding and proactively addressing the roots of compassion fatigue is essential to fostering a healthy, sustainable work environment. This presentation reframes compassion fatigue as a systemic issue that requires organizational response, not just individual self-care.
Participants will explore how leadership practices, workplace culture, and operational structures can either buffer or exacerbate compassion fatigue among staff. The session offers actionable strategies for building resilience at the team and systems level, including how to create psychologically safe environments, support staff through trauma exposure, and embed wellness into the fabric of daily operations.
Through practical frameworks and real-world examples, this session equips leaders to shift from reactive crisis management to proactive care for their most valuable resource—their people.
Objectives
- Recognize the organizational impact of compassion fatigue on performance, staff retention, and client outcomes.
- Differentiate between compassion fatigue, burnout, and vicarious trauma in the context of workplace culture.
- Identify risk and protective factors at the organizational level that influence staff vulnerability to compassion fatigue.
- Evaluate leadership and supervision practices that promote psychological safety and emotional resilience.
- Implement systemic strategies to support employee well-being, including trauma-informed leadership, peer support models, and wellness policy integration.
- Develop a blueprint for creating a resilient workplace culture that prioritizes compassion, connection, and sustainability.
Accreditation
PHYSICIAN (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
NURSING (CNE)
A maximum of 1.0 nursing contact hours will be awarded. Participants will be able to claim credit commensurate with the extent of their participation in the program.
SOCIAL WORK
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.
Psychologist (APA)
Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.
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